Connect Media Brands

Identity Verification

You have successfully completed all the lessons in this course. Please verify your identity by entering in your State Recognized ID number or your full name to take the final exam.

Welcome to Commercial Real Estate III – Advanced Course Orientation

Connect Classroom has created course content, which encourages ongoing conversations. You will enjoy learning from expert provided content on topics relevant to your work.

Mission Statement

Connect Commercial Real Estate is a commercial real estate marketing agency, as well as a provider of news, events and continuing education, with a client and community-centric approach. Our goal is to positively impact the commercial real estate community nationwide by better serving the people and places that we touch. Our innovative and integrated approach provides our clients with a platform to tell their stories and share their experiences and success through written, digital and creative channels, while educating the industry on market trends and deal flow.

Course Instructor

Matthew Ody, GSI, CNE®; Real Estate Instructor/Tutor/Coach/Course Designer

Instructor Response Time

At any point during your time within the course, should you have a question or comment, there is an Ask Your Instructor button you may utilize to contact your instructor. Response time is within 48 hours.

Course Description

This course provides a comprehensive overview of distressed properties in the real estate market, focusing on commercial real estate assets. Participants will gain a deep understanding of the various types of distressed properties, how to identify them, conduct due diligence, and formulate investment strategies. Through real-world case studies and practical insights, students will learn how to navigate the challenges and opportunities presented by distressed real estate assets.

Criteria for Successful Course Completion

To receive your completion certificate, you must read the text and, if applicable, watch all of the videos. Please do not skip any important information.

Once you have completed a lesson, you will be directed to move on to the next lesson. Once all lessons are completed, you will be prompted to take the final exam to complete the continuing education credit requirements. 

Exam Information

To receive your completion certificate you must complete the final exam. Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.   

State or Jurisdiction Specific Requirements

None.

Course Progression and Navigation

The homepage of each course lesson exhibits a blue and white course progression card. On this interactive card you will find the Lesson Content category that lists the lesson’s topic(s), knowledge check and quiz. This information is found on the upper left corner of the card.

The course progression card also provides you with your lesson completion status in percentage as well as lesson steps completion. This information is found on the upper right corner of the card.

Below the course status card are navigation buttons. To the lower left is the Previous Lesson button. When clicked, this button takes you to the previous sequential lesson within the course. The button to the lower right is the Next Lesson button. When clicked, this button takes you to the next sequential lesson within the course.

In the middle of the Previous Lesson and Next Lesson buttons is the “Back to Course” text button. When clicked, this text button takes you back to the course’s homepage.

Please note that your ability to digress to a previous lesson or forward to a next lesson may be impaired due to lesson element completion requirements.

Equipment and System Requirements

  • Internet Connection
  • Modern Web Browser
  • Audio Speakers or Headphones for courses that contain videos
  • Adobe PDF Viewer to view the Learner’s Guide

Connect Classroom’s online courses require a strong internet connection, sufficient memory to run system software and an up-to-date internet browser. 

Compatible browsers: 

  • Windows: Current versions of Google Chrome, Mozilla Firefox or Internet Explorer 
  • macOS: Current version of Safari, Firefox, or Chrome 
  • iPad: Current Safari browser
  • Android Tablet: Google Chrome (not necessarily the default browser)
  • Windows Tablet: Google Chrome or Mozilla Firefox

We recommend using Google Chrome or Safari for the best user experience. It is always a good idea to update your browser to the most recent version of an optimal experience. 

If your course is not working properly, here are a few suggestions to troubleshoot:

  • Clear your cache: Follow the steps listed here.
  • Enable Javascript: Follow the steps here.
  • Restart your computer: Reboot your computer and try again.
  • Restart your router: Disconnect your router by pulling the power cable out, waiting 30 seconds, and plugging it back in.
  • Use Chrome: If you aren’t already using it, download the latest version of Chrome here.

If you are still experiencing issues after following these troubleshooting tips, please contact our Support Team. Please be aware that we will need you to have the device you will be using and the course available at your time of contact. We are happy to help!

Identity Verification

You have successfully completed all the lessons in this course. Please verify your identity by entering in your State Recognized ID number or your full name to take the final exam.

Welcome to Commercial Real Estate II – Intermediate Course Orientation

Connect Classroom has created course content, which encourages ongoing conversations. You will enjoy learning from expert provided content on topics relevant to your work.

Mission Statement

Connect Commercial Real Estate is a commercial real estate marketing agency, as well as a provider of news, events and continuing education, with a client and community-centric approach. Our goal is to positively impact the commercial real estate community nationwide by better serving the people and places that we touch. Our innovative and integrated approach provides our clients with a platform to tell their stories and share their experiences and success through written, digital and creative channels, while educating the industry on market trends and deal flow.

Course Instructor

Matthew Ody, GSI, CNE®; Real Estate Instructor/Tutor/Coach/Course Designer

Instructor Response Time

At any point during your time within the course, should you have a question or comment, there is an Ask Your Instructor button you may utilize to contact your instructor. Response time is within 48 hours.

Course Description

This intermediate course will help real estate agents understand how they can work in commercial real estate, especially if they are predominantly focused on residential sales. It will also help those new agents just joining the real estate business to understand what they will need to look out for if they want to move into commercial real estate.

Criteria for Successful Course Completion

To receive your completion certificate, you must read the text and, if applicable, watch all of the videos. Please do not skip any important information.

Once you have completed a lesson, you will be directed to move on to the next lesson. Once all lessons are completed, you will be prompted to take the final exam to complete the continuing education credit requirements. 

Exam Information

To receive your completion certificate you must complete the final exam. Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.   

State or Jurisdiction Specific Requirements

None.

Course Progression and Navigation

The homepage of each course lesson exhibits a blue and white course progression card. On this interactive card you will find the Lesson Content category that lists the lesson’s topic(s), knowledge check and quiz. This information is found on the upper left corner of the card.

The course progression card also provides you with your lesson completion status in percentage as well as lesson steps completion. This information is found on the upper right corner of the card.

Below the course status card are navigation buttons. To the lower left is the Previous Lesson button. When clicked, this button takes you to the previous sequential lesson within the course. The button to the lower right is the Next Lesson button. When clicked, this button takes you to the next sequential lesson within the course.

In the middle of the Previous Lesson and Next Lesson buttons is the “Back to Course” text button. When clicked, this text button takes you back to the course’s homepage.

Please note that your ability to digress to a previous lesson or forward to a next lesson may be impaired due to lesson element completion requirements.

Equipment and System Requirements

  • Internet Connection
  • Modern Web Browser
  • Audio Speakers or Headphones for courses that contain videos
  • Adobe PDF Viewer to view the Learner’s Guide

Connect Classroom’s online courses require a strong internet connection, sufficient memory to run system software and an up-to-date internet browser. 

Compatible browsers: 

  • Windows: Current versions of Google Chrome, Mozilla Firefox or Internet Explorer 
  • macOS: Current version of Safari, Firefox, or Chrome 
  • iPad: Current Safari browser
  • Android Tablet: Google Chrome (not necessarily the default browser)
  • Windows Tablet: Google Chrome or Mozilla Firefox

We recommend using Google Chrome or Safari for the best user experience. It is always a good idea to update your browser to the most recent version of an optimal experience. 

If your course is not working properly, here are a few suggestions to troubleshoot:

  • Clear your cache: Follow the steps listed here.
  • Enable Javascript: Follow the steps here.
  • Restart your computer: Reboot your computer and try again.
  • Restart your router: Disconnect your router by pulling the power cable out, waiting 30 seconds, and plugging it back in.
  • Use Chrome: If you aren’t already using it, download the latest version of Chrome here.

If you are still experiencing issues after following these troubleshooting tips, please contact our Support Team. Please be aware that we will need you to have the device you will be using and the course available at your time of contact. We are happy to help!

Identity Verification

You have successfully completed all the lessons in this course. Please verify your identity by entering in your State Recognized ID number or your full name to take the final exam.

Welcome to Commercial Real Estate I – Introduction Course Orientation

Connect Classroom has created course content, which encourages ongoing conversations. You will enjoy learning from expert provided content on topics relevant to your work.

Mission Statement

Connect Commercial Real Estate is a commercial real estate marketing agency, as well as a provider of news, events and continuing education, with a client and community-centric approach. Our goal is to positively impact the commercial real estate community nationwide by better serving the people and places that we touch. Our innovative and integrated approach provides our clients with a platform to tell their stories and share their experiences and success through written, digital and creative channels, while educating the industry on market trends and deal flow.

Course Instructor

Matthew Ody, GSI, CNE®; Real Estate Instructor/Tutor/Coach/Course Designer

Instructor Response Time

At any point during your time within the course, should you have a question or comment, there is an Ask Your Instructor button you may utilize to contact your instructor. Response time is within 48 hours.

Course Description

This introduction course will help real estate agents understand how they can work in commercial real estate, especially if they are predominantly focused on residential sales. It will also help those new agents just joining the real estate business to understand what they will need to look out for if they want to move into commercial real estate.

Criteria for Successful Course Completion

To receive your completion certificate, you must read the text and, if applicable, watch all of the videos. Please do not skip any important information.

Once you have completed a lesson, you will be directed to move on to the next lesson. Once all lessons are completed, you will be prompted to take the final exam to complete the continuing education credit requirements. 

Exam Information

To receive your completion certificate you must complete the final exam. Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.   

State or Jurisdiction Specific Requirements

None.

Course Progression and Navigation

The homepage of each course lesson exhibits a blue and white course progression card. On this interactive card you will find the Lesson Content category that lists the lesson’s topic(s), knowledge check and quiz. This information is found on the upper left corner of the card.

The course progression card also provides you with your lesson completion status in percentage as well as lesson steps completion. This information is found on the upper right corner of the card.

Below the course status card are navigation buttons. To the lower left is the Previous Lesson button. When clicked, this button takes you to the previous sequential lesson within the course. The button to the lower right is the Next Lesson button. When clicked, this button takes you to the next sequential lesson within the course.

In the middle of the Previous Lesson and Next Lesson buttons is the “Back to Course” text button. When clicked, this text button takes you back to the course’s homepage.

Please note that your ability to digress to a previous lesson or forward to a next lesson may be impaired due to lesson element completion requirements.

Equipment and System Requirements

  • Internet Connection
  • Modern Web Browser
  • Audio Speakers or Headphones for courses that contain videos
  • Adobe PDF Viewer to view the Learner’s Guide

Connect Classroom’s online courses require a strong internet connection, sufficient memory to run system software and an up-to-date internet browser. 

Compatible browsers: 

  • Windows: Current versions of Google Chrome, Mozilla Firefox or Internet Explorer 
  • macOS: Current version of Safari, Firefox, or Chrome 
  • iPad: Current Safari browser
  • Android Tablet: Google Chrome (not necessarily the default browser)
  • Windows Tablet: Google Chrome or Mozilla Firefox

We recommend using Google Chrome or Safari for the best user experience. It is always a good idea to update your browser to the most recent version of an optimal experience. 

If your course is not working properly, here are a few suggestions to troubleshoot:

  • Clear your cache: Follow the steps listed here.
  • Enable Javascript: Follow the steps here.
  • Restart your computer: Reboot your computer and try again.
  • Restart your router: Disconnect your router by pulling the power cable out, waiting 30 seconds, and plugging it back in.
  • Use Chrome: If you aren’t already using it, download the latest version of Chrome here.

If you are still experiencing issues after following these troubleshooting tips, please contact our Support Team. Please be aware that we will need you to have the device you will be using and the course available at your time of contact. We are happy to help!

Welcome to Navigating Distressed Assets in CRE Copy

Connect Classroom has created course content, which encourages ongoing conversations. You will enjoy learning from expert provided content on topics relevant to your work.

Mission Statement

Connect Commercial Real Estate is a commercial real estate marketing agency, as well as a provider of news, events and continuing education, with a client and community-centric approach. Our goal is to positively impact the commercial real estate community nationwide by better serving the people and places that we touch. Our innovative and integrated approach provides our clients with a platform to tell their stories and share their experiences and success through written, digital and creative channels, while educating the industry on market trends and deal flow.

Course Instructor

Matthew Ody, GSI, CNE®; Real Estate Instructor/Tutor/Coach/Course Designer

Instructor Response Time

At any point during your time within the course, should you have a question or comment, there is an Ask Your Instructor button you may utilize to contact your instructor. Response time is within 48 hours.

Course Description

This course provides a comprehensive overview of distressed properties in the real estate market, focusing on commercial real estate assets. Participants will gain a deep understanding of the various types of distressed properties, how to identify them, conduct due diligence, and formulate investment strategies. Through real-world case studies and practical insights, students will learn how to navigate the challenges and opportunities presented by distressed real estate assets.

Criteria for Successful Course Completion

To receive your completion certificate, you must read the text and, if applicable, watch all of the videos. Please do not skip any important information.

Once you have completed a lesson, you will be directed to move on to the next lesson. Once all lessons are completed, you will be prompted to take the final exam to complete the continuing education credit requirements. 

Exam Information

To receive your completion certificate you must complete the final exam. Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.   

State or Jurisdiction Specific Requirements

None.

Course Progression and Navigation

The homepage of each course lesson exhibits a blue and white course progression card. On this interactive card you will find the Lesson Content category that lists the lesson’s topic(s), knowledge check and quiz. This information is found on the upper left corner of the card.

The course progression card also provides you with your lesson completion status in percentage as well as lesson steps completion. This information is found on the upper right corner of the card.

Below the course status card are navigation buttons. To the lower left is the Previous Lesson button. When clicked, this button takes you to the previous sequential lesson within the course. The button to the lower right is the Next Lesson button. When clicked, this button takes you to the next sequential lesson within the course.

In the middle of the Previous Lesson and Next Lesson buttons is the “Back to Course” text button. When clicked, this text button takes you back to the course’s homepage.

Please note that your ability to digress to a previous lesson or forward to a next lesson may be impaired due to lesson element completion requirements.

Equipment and System Requirements

  • Internet Connection
  • Modern Web Browser
  • Audio Speakers or Headphones for courses that contain videos
  • Adobe PDF Viewer to view the Learner’s Guide

Connect Classroom’s online courses require a strong internet connection, sufficient memory to run system software and an up-to-date internet browser. 

Compatible browsers: 

  • Windows: Current versions of Google Chrome, Mozilla Firefox or Internet Explorer 
  • macOS: Current version of Safari, Firefox, or Chrome 
  • iPad: Current Safari browser
  • Android Tablet: Google Chrome (not necessarily the default browser)
  • Windows Tablet: Google Chrome or Mozilla Firefox

We recommend using Google Chrome or Safari for the best user experience. It is always a good idea to update your browser to the most recent version of an optimal experience. 

If your course is not working properly, here are a few suggestions to troubleshoot:

  • Clear your cache: Follow the steps listed here.
  • Enable Javascript: Follow the steps here.
  • Restart your computer: Reboot your computer and try again.
  • Restart your router: Disconnect your router by pulling the power cable out, waiting 30 seconds, and plugging it back in.
  • Use Chrome: If you aren’t already using it, download the latest version of Chrome here.

If you are still experiencing issues after following these troubleshooting tips, please contact our Support Team. Please be aware that we will need you to have the device you will be using and the course available at your time of contact. We are happy to help!

Buy, Build, Hold, Sell or Trade Apartments

Courtesy of Canva.com

In this lesson, Buy, Build, Hold, Sell or Trade Apartments, you will learn about issues and topics (e.g., rental payments, the 1031 Exchange, and legislation) impacting the multifamily rental market.

Lesson Learning Objective:

By the end of this lesson, you will be able to identify important issues and topics impacting the multifamily rental market.

A Better Way?

Photo by George Becker/Courtesy of Pexels.com

Many of the experts agree that it is better for landlords and tenants to just talk. Talking can lead to working out problems, directly. Most landlords were willing to work with tenants, and come up with rental payment solutions.

Lesson Learning Objective:

By the end of this lesson, you will be able to articulate the issues of the Multifamily Rental Moratorium and better ways it could have been utilized.

The Multifamily Impact – Revenue, NOI and Occupancy

Photo by RODNAE Productions/Courtesy of

The multifamily rental moratorium has changed how smaller multifamily owners and managers can do business.

In this lesson, The Multifamily Impact – Revenue, Net Operating Income (NOI) and Occupancy, you will learn about the impact of the multifamily rental moratorium. 

Lesson Learning Objective:

By the end of this lesson, you will be able to conceptualize the multifamily rental moratorium impact.  

Federal Versus State

In many cases, state moratorium evictions had more “teeth” than the federal counterpart.  In this lesson, Federal Versus State, you will learn about moratorium regulations and emergency rental assistance of selected states. 

Lesson Learning Objective:

By the end of this lesson, you will be able to categorize moratorium regulations and emergency rental assistance of select states.

Photo by Ramaz Bluashvili/Courtesy of Pexels.com

Who Really Owns Multifamily?

Photo by Mikhail Nilov/Courtesy of Pexels.com

Much of the problem with the moratorium and other government-supported renter alleviation plans lies in the way that rental housing is perceived. In this lesson, Who Really Owns Multifamily?, insight into the answers to this question will be explored. 

Lesson Learning Objective:

By the end of this lesson, you will be able to explain how the rental moratorium and other renter alleviation plans created issues for multifamily real estate owners.

A History Refresher

In this lesson, A History Refresher, you will receive a general overview of why the multifamily rental moratorium was created. 

Lesson Learning Objective:

By the end of this lesson, you will be able to understand the history of the multifamily rental moratorium.

Welcome to Multifamily Rental Moratorium – Course Orientation

Connect Classroom has created course content, which encourages ongoing conversations. You will enjoy learning from expert provided content on topics relevant to your work.

Mission Statement

Connect Commercial Real Estate is a commercial real estate marketing agency, as well as a provider of news, events and continuing education, with a client and community-centric approach. Our goal is to positively impact the commercial real estate community nationwide by better serving the people and places that we touch. Our innovative and integrated approach provides our clients with a platform to tell their stories and share their experiences and success through written, digital and creative channels, while educating the industry on market trends and deal flow.

Course Instructor

Marsennia Wells M.S. Ed M.A., Instructor, Connect Media Group Inc

Contact Instructor: [email protected]

Instructor Response Time

At any point during your time within the course, should you have a question or comment, there is an Ask Your Instructor button you may utilize to contact your instructor. Response time is within 48 hours.

Course Description

In September 2020, the Trump administration announced a halt on eviction proceedings targeting residential renters. This was in response to the Center for Disease Control and Prevention’s (CDC) concern that homelessness from eviction could further spread of SARS-CoV-2, better known as COVID-19.

In the time since the moratorium went into effect, two questions arise. First, whether the moratorium actually served its purpose when it came to helping renters. And second, how this halt on evictions for non-payment impacted multifamily owners and operators.

The answers? “Kind of,” and “it’s a mixed bag.”

This course is an overview of the Multifamily Rental Moratorium. This course will provide insight into the halt on eviction proceedings targeting residential renters.

Course Prerequisites

None.

Criteria for Successful Course Completion

To receive full credit, you must read the text and, if applicable, watch all of the videos. Please do not skip any important information.

Once you have completed a lesson, you will be directed to an end of lesson quiz and after successful completion of the quiz, you will be directed to move on to the next lesson. Once all lessons are completed, you will be prompted to take the final exam to complete the continuing education credit requirements. 

Exam Information

To receive full continuing education credit, you must complete the final exam. You will be able to take the exam twice and must have a 70% score to pass.   Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.   

Course Completion Certificate

Upon the successful completion of the final exam, you will receive an email with a link to the course survey and to download your certificate of completion in PDF form. The course completion certificate is also available for download from the course home page.

State or Jurisdiction Specific Requirements

None.

Learner’s Identity and Cheating

Each learner will be required to identify themselves of at the beginning of the course and then again at the end of the course before taking the final exam. Only the person who purchases the course may take the course and complete the final exam.  Any evidence of cheating will result in the learner being removed from the course and all access revoked.

Refund Policy

Connect Classroom does not offer refunds. We do offer credit or can exchange courses.  Please contact support with any inquiries about credits or exchanges.

Course Progression and Navigation

The homepage of each course lesson exhibits a blue and white course progression card. On this interactive card you will find the Lesson Content category that lists the lesson’s topic(s), knowledge check and quiz. This information is found on the upper left corner of the card.

The course progression card also provides you with your lesson completion status in percentage as well as lesson steps completion. This information is found on the upper right corner of the card.

Below the course status card are navigation buttons. To the lower left is the Previous Lesson button. When clicked, this button takes you to the previous sequential lesson within the course. The button to the lower right is the Next Lesson button. When clicked, this button takes you to the next sequential lesson within the course.

In the middle of the Previous Lesson and Next Lesson buttons is the “Back to Course” text button. When clicked, this text button takes you back to the course’s homepage.

Please note that your ability to digress to a previous lesson or forward to a next lesson may be impaired due to lesson element completion requirements.

Equipment and System Requirements

  • Internet Connection
  • Modern Web Browser
  • Audio Speakers or Headphones for courses that contain videos
  • Adobe PDF Viewer to view the Learner’s Guide

Connect Classroom’s online courses require a strong internet connection, sufficient memory to run system software and an up-to-date internet browser. 

Compatible browsers: 

  • Windows: Current versions of Google Chrome, Mozilla Firefox or Internet Explorer 
  • macOS: Current version of Safari, Firefox, or Chrome 
  • iPad: Current Safari browser
  • Android Tablet: Google Chrome (not necessarily the default browser)
  • Windows Tablet: Google Chrome or Mozilla Firefox

We recommend using Google Chrome or Safari for the best user experience. It is always a good idea to update your browser to the most recent version of an optimal experience. 

If your course is not working properly, here are a few suggestions to troubleshoot:

  • Clear your cache: Follow the steps listed here.
  • Enable Javascript: Follow the steps here.
  • Restart your computer: Reboot your computer and try again.
  • Restart your router: Disconnect your router by pulling the power cable out, waiting 30 seconds, and plugging it back in.
  • Use Chrome: If you aren’t already using it, download the latest version of Chrome here.

If you are still experiencing issues after following these troubleshooting tips, please contact our Support Team. Please be aware that we will need you to have the device you will be using and the course available at your time of contact. We are happy to help!

Navigating Distressed Assets in Commercial Real Estate – Introduction Course

Connect Classroom has created course content, which encourages ongoing conversations. You will enjoy learning from expert provided content on topics relevant to your work.

Mission Statement

Connect Commercial Real Estate is a commercial real estate marketing agency, as well as a provider of news, events and continuing education, with a client and community-centric approach. Our goal is to positively impact the commercial real estate community nationwide by better serving the people and places that we touch. Our innovative and integrated approach provides our clients with a platform to tell their stories and share their experiences and success through written, digital and creative channels, while educating the industry on market trends and deal flow.

Course Instructor

Matthew Ody, GSI, CNE®; Real Estate Instructor/Tutor/Coach/Course Designer

Instructor Response Time

At any point during your time within the course, should you have a question or comment, there is an Ask Your Instructor button you may utilize to contact your instructor. Response time is within 48 hours.

Course Description

This course provides a comprehensive overview of distressed properties in the real estate market, focusing on commercial real estate assets. Participants will gain a deep understanding of the various types of distressed properties, how to identify them, conduct due diligence, and formulate investment strategies. Through real-world case studies and practical insights, students will learn how to navigate the challenges and opportunities presented by distressed real estate assets.

Criteria for Successful Course Completion

To receive your completion certificate, you must read the text and, if applicable, watch all of the videos. Please do not skip any important information.

Once you have completed a lesson, you will be directed to move on to the next lesson. Once all lessons are completed, you will be prompted to take the final exam to complete the continuing education credit requirements. 

Exam Information

To receive your completion certificate you must complete the final exam. Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.   

State or Jurisdiction Specific Requirements

None.

Course Progression and Navigation

The homepage of each course lesson exhibits a blue and white course progression card. On this interactive card you will find the Lesson Content category that lists the lesson’s topic(s), knowledge check and quiz. This information is found on the upper left corner of the card.

The course progression card also provides you with your lesson completion status in percentage as well as lesson steps completion. This information is found on the upper right corner of the card.

Below the course status card are navigation buttons. To the lower left is the Previous Lesson button. When clicked, this button takes you to the previous sequential lesson within the course. The button to the lower right is the Next Lesson button. When clicked, this button takes you to the next sequential lesson within the course.

In the middle of the Previous Lesson and Next Lesson buttons is the “Back to Course” text button. When clicked, this text button takes you back to the course’s homepage.

Please note that your ability to digress to a previous lesson or forward to a next lesson may be impaired due to lesson element completion requirements.

Equipment and System Requirements

  • Internet Connection
  • Modern Web Browser
  • Audio Speakers or Headphones for courses that contain videos
  • Adobe PDF Viewer to view the Learner’s Guide

Connect Classroom’s online courses require a strong internet connection, sufficient memory to run system software and an up-to-date internet browser. 

Compatible browsers: 

  • Windows: Current versions of Google Chrome, Mozilla Firefox or Internet Explorer 
  • macOS: Current version of Safari, Firefox, or Chrome 
  • iPad: Current Safari browser
  • Android Tablet: Google Chrome (not necessarily the default browser)
  • Windows Tablet: Google Chrome or Mozilla Firefox

We recommend using Google Chrome or Safari for the best user experience. It is always a good idea to update your browser to the most recent version of an optimal experience. 

If your course is not working properly, here are a few suggestions to troubleshoot:

  • Clear your cache: Follow the steps listed here.
  • Enable Javascript: Follow the steps here.
  • Restart your computer: Reboot your computer and try again.
  • Restart your router: Disconnect your router by pulling the power cable out, waiting 30 seconds, and plugging it back in.
  • Use Chrome: If you aren’t already using it, download the latest version of Chrome here.

If you are still experiencing issues after following these troubleshooting tips, please contact our Support Team. Please be aware that we will need you to have the device you will be using and the course available at your time of contact. We are happy to help!

Identity Verification

You have successfully completed all the lessons in this course. Please verify your identity by entering in your State Recognized ID number or your full name to take the final exam.