Ethics Professional Development Course

The National Association of Realtors (NAR) established its Code of Ethics in 1913 with the purpose of guaranteeing that a customer who is in the process of buying or selling a home will be treated properly by the Realtor who is conducting the transaction.

REALTORS® that are dedicated to adhering to the NAR Code of Ethics promise to defend and advance the interests of their clients whether acting as an agent for a buyer, seller, landlord, tenant, or other client. Although serving the client’s needs comes first, REALTORS® nevertheless have a duty to treat everyone fairly. REALTORS® are still required to act honestly while assisting a buyer, seller, landlord, tenant, or other party in a non-agency role.

This course has been created to assist you with maintaining awareness and knowledge of the ethical behavior, responsibility and requirements real estate professionals must possess and demonstrate in order to conduct business in a fair and honest manner.

Instructor:

Marsennia Wells M.S. Ed, M.A., Instructor, Connect Classroom

Contact Instructor: [email protected]

Course Information:

Estimated time to complete course: 3 hours

Final Exam: The final exam is comprised of multiple choice questions and answers and provides correct/incorrect feedback. To advance to your completion certificate, all questions must be answered. Once you have successfully passed the course exam, you will be directed through the process to receive your certificate.

Course Objectives:

• Define and explain the significance of National Association of Realtors (NAR) Code of Ethics
• Define and explain the significance of National Association of Realtors (NAR) Code of Ethics enforcement
• Provide insight into the complaint and arbitration process in the National Association of Realtors (NAR) Code of Ethics as a means of resolving disputes between REALTORS® and their complainants
• Analyze the arbitration disputes process and mediation process
• Apply the relevant Articles and Standards in the National Association of Realtors (NAR) Code of Ethics that govern the conduct and business practices of Realtors